While we take pride in Seona rarely causing any trouble for our users, we understand that issues may arise. Rest assured, we have a solid set of resolution resources available.
Displeasure with Blog Posts or Images
Begin by reviewing your business details on the settings page to ensure Seona has a correct understanding of your business.
Explore all the blog editing and rewriting tools at your disposal. You can request Seona to rewrite blogs on different topics, manually edit the blogs or images, and control future blog topics.
If the blogs consistently do not meet your quality expectations or you believe Seona is generating off-topic content, please reach out to our team for assistance.
Blog Posts Not Posting to My Site
Firstly, ensure that you are using a preferred website provider and that your settings are configured for either "Automatically post" or "Approve before posting."
If you have selected the "approve before posting" setting, ensure you have approved the blog for posting. If a blog remains marked as "Posting" for more than 24 hours, please contact our team for assistance.
Finally, based on your provider see here for where blog should be posting:
Wordpress: Seona will automatically publish your blog to your “Posts” page. If you do not have a posts page connected to a page on your site, see here for instructions on setting it up. Note that this connection does not affect your SEO; it only enables visitors to access your blog from the homepage.
Shopify: Seona will automatically publish your blog to your default Shopify blog page called “News”. If your “News” page is not connected to a page on your site, see here for guidance on setting it up. Similar to other platforms, this connection does not impact SEO.
Wix: Seona will automatically publish your blog to your default Wix blog page. If your default blog page is not connected to a page on your site, see here for instructions on setting it up.
Squarespace: Seona will automatically publish your blog to your default Squarespace blog page. If your default blog page is not connected to a page on your site, see here for guidance on setting it up.
Stuck Blog Post "Generating"
If a blog post remains in the "generating" status for longer than 5 minutes, try refreshing the page. If issues persist, reach out to our support team for assistance.
If you are still experiencing issues, do not hesitate to contact our support team.