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General FAQ's
Can I edit the code of my Crafta site?
Unfortunately, you can not edit the source code of a Crafta site.
How do I start my Crafta website over from scratch?
If you have logged in and have not paid for your subscription, go to the top left of the Crafta editor, select the dropdown, and select add a new site. If you have not registered, just refresh the page and select start over. If you have already paid for your Crafta subscription, reach out to a team member here.
How do I save the progress I have made on my Crafta site?
You can save your site at any time by clicking the “Save” button at the top of your Crafta Editor.
Does Crafta support websites in other languages?
Crafta websites are generated in English, but Crafta can rewrite content for you in any other language.
Can I see some examples of Crafta sites?
Of course! Here are some of our favorites:
Can I change my Crafta site after I have published it?
You certainly can! You can log in and edit the site whenever you would like.
Does Crafta support E-Commerce websites? Can I add payments for products on my Crafta site?
Crafta can support payment links. As in, you can have a button that links to a payment provider (such as Stripe or PayPal). Additionally, Crafta supports links to shop pages such as Amazon storefront links. But Crafta does not have a built in solution that allows for payment providers to be added.
Troubleshooting
My site is not loading in correctly (or it does not appear correctly when published). What should I do here?
Try refreshing and signing into your account again.
If the problem persists, then you can contact a member of our team here. We respond in typically less than 24 hours. A member of our team will make it a top priority to get back to you very soon.
When I try signing up or logging in I get an error. What is the reason for that?
Try refreshing and signing into your account again.
If the problem persists, then you can contact a member of our team here. We respond in typically less than 24 hours. A member of our team will make it a top priority to get back to you very soon.
I published my website over 24 hours ago but the URL I chose is not pointing to my new Crafta site.
Make sure you published correctly and that you followed the instructions that popped up after selecting publish. You can find these steps here: Website Hosting FAQ
If the problem persists, then you can contact a member of our team here. We respond in typically less than 24 hours. A member of our team will make it a top priority to get back to you very soon.